I must admit that home health isn’t my biggest area of expertise. Although I probably know more about that than the typical consumer, I still had no idea how to go about selecting a home health provider. But, today I stumbled across someone who works in the field. She mentioned a website called Home Health Compare.
Home Health Compare is managed by the Centers for Medicare and Medicaid and specializes in rating home health agencies. Since most home health is paid for by the government, home health agencies are also rated by the government. Here’s the website: http://www.medicare.gov/homehealthcompare
Home Health Compare is pretty easy to use. First, type in a city or ZIP code. You can also search by home health agency.
The next page will give you a summary of service providers in your area. When you click on a provider, it will give you a summary of their services:
You’ll notice that there are three tabs at the top of the page. Those tabs show you quality scores and patient satisfaction. For example, clicking on “Quality of Patient Care” will show you this:
You can also click on the “Patient Survey Results” tab to learn more about how patients rated the service.
I personally would not choose a home health agency that hadn’t been rated in both of these areas. I also wouldn’t choose one that had ratings lower than the state average. However, you can pick and choose among providers using this service and even compare up to three different companies.